Find 12 solutions on how to fix your Google Home (Mini) when it shows the error “Could not communicate with your Google Home”.
Summary: Did you change your router/Wi-Fi Password or changed the Wi-Fi network. Now connecting Google home to Wi-Fi and getting an error message, “Could not communicate with your Google home”.
Well! After you get used to the hands-free convenience experience of Google home, it can be frustrating, when your Google home is not working.
Could not communicate with your Google home, this is a very common issue that users using Google Home and Google Home mini encounter. So, you don’t have to get irate over this. In this article, we have brought you the solutions using which you can troubleshoot and fix the “Could not communicate with your Google home” error and get your Google Home up and running as it should.
Reason Causing Error “Could not communicate with your Google home”
- Change in Wi-Fi Network.
- Wi-Fi Password Changed.
- Google Home Application is not up to date.
- Poor weak Wi-Fi signal.
- Conflict with other home automation devices.
- Hardware or software error
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Solutions To Fix “Could not communicate with your Google Home” Error
Solution 1 – Reboot Your Devices
Almost all minor issues on any device get fixed by a simple reboot. In this case, unplug your Google Home/Google Home Mini and your Wi-Fi router from the electric socket and wait for 30 seconds. Then plug in both devices back to the socket and restart your Google Home/Google Home Mini and Wi-Fi router. This shall resolve the issue.
Solution 2 – Keep Google Home/ Google Home Mini Device In Wi-Fi Range
The “Could not communicate with your Google home” error can also be occurred if the devices are not within the good Wi-Fi signal range. If your Google home is placed within a good signal range, make sure that the device you are trying to connect with also is in a good Wi-Fi signal range.
If moving a router or device is not possible buy and installs a Wi-Fi mesh extender. This will amplify your Wi-Fi signal and you will get a better signal in areas where there is a poor signal.
Solution 3 – Update/Reinstall Google Home Application
Check Google Play Store, might be if there is an update pending for your Google Home App. If an update is available update your Google Home App. Try connecting Google Home/Google Home Mini after you have updated the App.
If Google Home/Google Home Mini shows the error again, then is possible there is some issue within the Google Home app, so just uninstall the Google home app and reinstall it.
Solution 4 – Ensure Device Has Adequate Software Requirement
When connecting Google Home/Google Home Mini with compatible devices via Android devices, make sure the Android devices have adequate software requirements.
If you are using an Android tablet make sure it is running on Marshmallow/Android 6.0 or higher. If it’s an Android smartphone on which you are using Google home it should be running on Android 5.0 and higher.
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Solution 5 – Setup Google Home Device Through Bluetooth
If the above-given solutions not working and you are again and again getting the same error, “Could not communicate with your Google home”. Then you can try and set up Google Home/Google Home Mini through Bluetooth.
Follow the steps given below to set up Google Home/Google Home Mini through Bluetooth.
Step 1: Unplug the Google Home/Google Home Mini and plug it back in after 30 seconds.
Step 2: Enable Bluetooth on your device.
Step 3: Open the Google Home application and select the option “Setup with Bluetooth”.
Step 4: It depends upon what type of device you are connecting, follow the steps given in the product manual, or follow the screen prompts to finish the setup.
Solution 6 – Enable Airplane Mode And Then Disable It
Sometimes there can be some minor connectivity issues within the device. You can fix those minor connectivity issues by simply enabling Airplane mode and then disabling it after 30 seconds.
Enabling Airplane mode will disconnect the device’s all connectivity. Then when you disable the Airplane mode all the connectivity will automatically reset and this will also reset the connection with Google Home and fix the error. After turning off the Airplane mode go back to Google home Application and start the device connection setup process and this time it should work.
Solution 7 – Forget Linked Wi-Fi Network And Link Again
Forgetting the saved Wi-Fi from the Google Application and then reconnecting again with the Wi-Fi network, also helps in resetting the Google Home/Google Home Mini connection.
To forget saved Wi-Fi on Google Home App follow the steps provided below.
Step 1: Open Google Home Application on your Android device and select the Google Home Device.
Step 2: On the next screen, tap and open the device Settings. Access the settings by tapping the gear-like icon, located on the upper left corner of the screen.
Step 3: Device settings page tap on ‘Forget’ that should be located just in front of the Wi-Fi network name.
Now again set up the device again and this time you should not get any error. If yet the issue persists try the next solution.
Solution 8 – Ensure The Right Google Account Is Being Used
This solution is for users who are using multiple Google accounts on the same device. What happens is that sometimes we select different Google account on Google Home App, that was not used to set up the Google Home App and the Google home compatible device. This too can cause the error “Could not communicate with your Google home”.
So, it’s important to make sure that you are selecting the right Account. Select the account that was used to set up the Google Home and device.
Follow the below-given steps to verify the Google account linked on the Google Home App:
- Open the Google Home App on your Android device.
- Tap on the Gmail Profile icon located in the upper right corner.
- Now you can see the Gmail account that is linked with the Google Home App.
If that is not the one you selected to set up the device then just Tap and select the right account and the issue should be resolved.
Solution 9 – Setup Google Home/Google Home Mini Using Other Device
It might be possible that the issue is with the device you have been using to set up Google Home. In this case, your Google Home device is most likely effectively set up and is not able to communicate with your Android device.
So, it is advised that if you have another Android phone or tablet use that to set up your Google Home device.
Solution 10 – Make Sure You Are Using All Original Google Accessories
Use accessories that come in the box with the Google Home/Google Home Mini because they are made in such a way that they might cause errors or do not work when they are used with other accessories, other than the original ones.
If the accessories in the box get damaged replace them with original accessories that you can buy online or from brand-authorized stores.
Solution 11 – Limit Number Of Devices Connected To Google Home
The modem is another possible cause of the “could not communicate with your Goggle Home” error.
There is a limit to the number of devices being connected with any automation device like Google Home Mini. So, if you have multiple devices connected unplug a few of them that you rarely use.
After that, you can try and reconnect the device you are trying to connect with Google Home (Mini), and this time it should connect without any error.
Solution 12 – Reset Your Google Home/Google Home Mini Device
The last resort if no other solutions work is to reset your Google Home/Google Home Mini Device. After you have tried the above-given solutions if none of them worked, try to factory reset your Google Home (Mini).
Steps to factory reset Google Home (Mini)
- Press the Mute switch on your Google Home for about 15-20 seconds, you will hear a beep sound when the device resets.
- To factory reset Google Home Mini, press and hold the reset button till you get the alert. The reset button is located at the bottom of your Google Home Mini device.
After the factory reset is done, Google Home (Mini) is restored to its factory settings. Now you can set up your Google Home (Mini) as a newly bought device.
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Frequently Asked Questions:
Why won’t my Google Home Mini connect to my phone?
Change the location of the speaker or display. This will eliminate any nearby interference that could be causing the SSID to fail to broadcast properly. You can also perform a factory reset on your Google Home Mini. Turn off your Wi-Fi router and turn it on. Do the same on your phone turn off the Wi-Fi connection and reconnect after a few seconds. This should help and your phone should now connect with your Google Home Mini.
Why does my Google Home Mini keep saying something went wrong?
The best way to fix the “Something went wrong” error in Google Home (Mini) is factory resetting it. To factory reset press and hold the reset button located at the bottom of your Google Home Mini Speaker. Press and hold the button till you hear the tone, release the button after you hear the tone and the device will reset.
Why isn’t my Google Home Mini not working?
The best solution is to reboot your Google Home Mini if everything appears to be working properly. The step to reboot is very simple: Just unplug the Google Next/Home Mini from the power socket and wait for a couple of minutes. Then plug it back and repeat the connection steps.
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Troubleshooting to fix the error “Could Not Communicate with Your Google Home” at times could be hard. To figure out what solution to try. Sometimes the issues might be with your Wi-Fi connection or with the Google Home device.
So, keeping all the possible scenarios in mind we have provided the best possible solutions. If you have tried all the above-given solutions yet the issue has not been resolved then there might be some problem in your device hardware. Contact the authorized service center and get your device checked for any hardware fault.